Even though it may not make sense at first glance, not all real estate agents answer their phones as soon as a new call comes in when it rings. Some of them would rather not take the call and instead let it go to voicemail. Some people believe that a caller would leave a voicemail message to allow the agent to contact them again at a more convenient or suitable time. Others despise being chained to a phone and made to comply with requests, while others still simply want a different mode of contact. If you know the ground rules and set them at the beginning of the partnership, the phone habits of your agent do not have to disrupt an otherwise fruitful relationship.
Start on the Right Foot
At the initial meeting, you need to have sufficient time to discuss your worries and ask your potential agent a lot of questions. If you decide to work together, make use of this so that you won't have to send an email, make a phone call, or reach out in any other way whenever you don't understand anything. You'll discover that you already know the majority of the answers to the questions.
You should also use this opportunity to inquire about the typical response time of the agent to your phone messages at this point since doing so will give you a better sense of what you are up against. Mention the ways in which you like to be contacted. It's possible that between 7 and 8 o'clock in the evening, you're usually always busy helping your kid with their homework, or you're not allowed to accept personal calls at work. Those moments are not appropriate for having any significant conversation. Making a list of questions on your phone, where it will be quickly available, and where you won't miss anything is a good idea and won't cost you anything.
When Should You Call?
Many individuals who are purchasing a house for the first time, as well as some who are purchasing a home for the second or third time, feel anxious and uncertain about how frequently they may contact an agent. This is also true for some people purchasing a property for the second or third time. They don't want to be a bother, and they don't want to be considered difficult or high maintenance, but they do need answers and think that their agent should provide those answers.
If you're given the impression that someone else is more important than you while working with a real estate agent, you're dealing with the incorrect professional. It goes without saying that you should avoid calling your agent ten times in a row. It is possible that phoning your real estate agent more than once or twice every day after you have entered into a contract to purchase a house might be excessive; however, this can vary depending on the circumstances.
If you are booking a number of different inspectors and juggling the specifics of your mortgage, you may find that you need to communicate with your agent more often. You could ask your agent about the business hours they prefer to alleviate any inconvenience. To correctly counsel and direct customers, as well as to establish parameters and operate within the client's framework and requirements, is one of the primary responsibilities of agent. The customer always comes first.
Alternative Forms of Verbal and Written Communication
Take the lead from today's adolescents and young adults, who would never consider genuinely holding a conversation over the phone. Instead of calling, send a text message. Even representatives who aren't always available to take calls will often react to a text message within a reasonable time. It is an excellent choice to consider if you have a straightforward inquiry that does not call for a great deal of back-and-forth discussion. Or you might use the more business-like approach of writing an email. Your representative will also get that information sent to their phone. The essential thing is that you figure out which approaches your agency chooses and devise a solution to collaborate with them that is agreeable to both of you.